We're thrilled to share insights from Sébastien Rossi, Information and Technology Systems Manager at Société Exploitation des Ports de Monaco, the primary marina owner and operator in the Principality of Monaco.
In the past 4 months, over 50 staff members from Monaco's 4 marinas have created, assigned, and completed more than 80 tasks, fully digitizing their current operations.
Last week, Falco interviewed Sebastien Rossi to learn how he's been using Falco's tools, showcasing how our Falco Agent application is transforming marina operations.
Falco: What are your daily challenges?
Sébastien: Our main challenge is ensuring seamless operations 24/7, 365 days a year, allowing for short response times which is crucial to ensuring the highest customer experience possible.
Falco: What does Falco do for you?
Sébastien: Falco turbocharges our response times, keeps meticulous records of our actions, and simplifies tasks by replacing cumbersome Excel sheets.
Looking ahead, Sébastien highlights the critical role Falco plays in addressing energy and environmental challenges, including freshwater management, making operations smoother and more efficient.
At Falco, we're dedicated to empowering marina like Monaco's with cutting-edge solutions for operational excellence. Join us in transforming your port operations with Falco!